Frequently Asked Questions

Everything you need to know about our AI receptionist and operating system for trade businesses.

How does the AI receptionist work?

Our AI receptionist answers calls 24/7 using your business name and information. It can respond to common questions, collect caller details, qualify service requests, and help customers request or schedule appointments based on your configured workflows.

Can it integrate with my existing calendar?

Vocatus can support calendar and scheduling workflows depending on your setup and the tools you use. Available connections and functionality may vary, so contact us to confirm compatibility with your current system.

Is the AI receptionist customizable?

Yes. You can customize the greeting, questions, call-handling instructions, booking rules, and overall tone to better match your business and the way you handle customers.

How does job handoff work?

You can configure workflows for situations that require additional assistance. Depending on your setup, caller information can be collected or the call can be routed or escalated so your team can follow up appropriately.

What trades is this built for?

Vocatus is designed for trade and service businesses, including plumbers, electricians, HVAC companies, cleaners, pest control businesses, locksmiths, and other businesses that rely on phone calls to connect with customers and manage service requests.